NAVA KERALA SADAS (NKS)

Democratizing Governance Through Public Deliberation

Government of Kerala

NKS Statistics

Complaints Data - District Wise

Complaints Data - Department Wise

Redressal Percentage

Category	Percentage
Resolved	47.5%
Rejected	43.2%
Under Process	9.3%

Data from Karuthalum Kaithangum 2023

Karuthalum Kaithangum (Taluk Adalat Program) - 2023 & 2024 Results

2023 Adalat Results

Total petitions received: 76,551
Resolved: 36,358 (47.5%)
Rejected: 33,054 (43.2%)
Under process: 7,138 (9.3%)

2024 Adalat Results

Total petitions received: 50,271
Resolved: 29,442 (58.6%)
Rejected: 9,091 (18.1%)
Under process: 11,732 (23.3%)

Grievance Categories Addressed

The program successfully addressed 20+ categories of public grievances including:

Land-related issues
Delay/refusal in issuing certificates/licenses
Building regulations
Elder care
SC/ST benefits
Fisher community issues
Disability-related needs

Environmental pollution
Water resources protection
Ration Card issues
Agricultural sector issues
Food safety
Industrial permissions
Health sector institutions